How to meet someone at the airport without ten phone calls

Arrivals halls, kerbside waiting limits, and a phone with no roaming. A calm plan for airport pickups and for meeting a group before a flight.

A traveler reuniting with a friend in an airport arrivals hall
In this guide
  1. Agree the meeting point before they fly
  2. If you are the one driving
  3. If you are the one arriving
  4. Groups flying together
  5. Where a live map does and does not help
  6. Where Nearby fits
  7. The checklist

Airport meetups fail in a very specific way. The person arriving has no roaming, is walking through a building with four exits, and is looking for someone who is being moved along by a traffic warden. Both of you have a phone. Neither phone is helping.

This is a planning problem more than a technology problem, so most of the fix happens before anyone takes off.

Agree the meeting point before they fly

The whole plan has to survive a dead phone, because for an international arrival it often has to.

Name a fixed object, not an area. “Arrivals” is a hall the size of a supermarket with several exits. “The Costa directly opposite the arrivals gate in Terminal 2” is a place. Big, immovable, well-lit, and not something that closes at 9pm.

Say the terminal, and check it the day of. Airlines move terminals. It is the single most common reason two people stand in the same airport unable to find each other.

Set a fallback time. “If we have not found each other by 40 minutes after landing, I will be at the information desk in arrivals.” Now nobody has to make a decision while stressed.

Screenshot everything. The terminal map, the meeting point, the car park name and level, and the flight number. Screenshots work at zero bars in a foreign country.

If you are the one driving

Do not wait at the kerb. Many airports now charge for stopping outside the terminal and actively move waiting vehicles on. You will end up circling, which is exactly when your passenger walks out.

Park in the short stay car park, and send: car park name, level, row, and the colour and model of the car. That is four pieces of information that make you findable without any live tracking at all.

Wait until they have their bags in hand before you set off to collect them. Not “landed”. Landing is followed by taxiing, a bus sometimes, passport control, and a baggage belt. Thirty to sixty minutes is normal for an international arrival, and a text saying “just landed” is not a cue to start driving to the door.

If you are the one arriving

Turn your phone off aeroplane mode at the gate and let it find the network. Then walk. Do not stand still in the jet bridge waiting for messages to load.

Use the airport Wi-Fi. Almost every terminal has free Wi-Fi and it is usually decent past security. If you have no roaming, this is the one place your messages will go through. Connect before you reach passport control, because that is where you will be standing still for a while.

Send one message with a landmark, not a question. “At the Costa opposite gate B, by the window” beats “where are you?” because it resolves the meeting instead of starting a conversation.

Groups flying together

Meeting a group before a flight is a different problem, and airside is where it goes wrong: people clear security at wildly different speeds, and once through, you are in a huge retail space with no natural gathering point.

  • Agree a gate-side or landmark meeting point airside, not landside. Security separates people by twenty minutes routinely.
  • Set a hard time to be at the gate regardless of where anyone is.
  • Whoever clears first picks the spot and tells the group, rather than everyone waiting for a consensus that never forms.

Where a live map does and does not help

Honestly: inside a terminal, GPS is mediocre. Terminals are big metal buildings on several levels, and a blue dot can put someone on the wrong floor. Named landmarks beat maps indoors, exactly as they do in a stadium.

Where a shared map genuinely earns its place at an airport:

  • The driver’s side of the trip. The arriving passenger can see the car is eight minutes away and stop worrying, rather than standing in a taxi rank being asked if they need a ride.
  • The car park. Finding a specific car in a multi-storey is much easier with a pin on it.
  • Groups converging from different directions before a flight.

Where Nearby fits

We build Nearby, so treat this as partial.

The fit here is the person who is arriving, because they are the one who will not install anything - they are jet-lagged, on foreign data, and possibly on an iPhone. You start a meetup, drop the pin on the exact spot you agreed, and send one link. They open it in whatever browser their phone already has, type a name, and can see you on the map and message you. No install, no account, no app store in a country where the app store has decided to be in another language.

The pin is the useful part at an airport: it is the agreed place, visible to both of you, so the plan does not have to be re-explained over a bad connection.

And it expires by itself, which is what you want for a pickup rather than an open-ended sharing arrangement.

The checklist

Before they fly:

  1. Terminal, and a specific named object in arrivals.
  2. A fallback time and a fallback spot.
  3. Screenshots of both, plus the flight number.

On the day: 4. Driver parks in short stay and sends car park, level, row, car. 5. Arriver connects to airport Wi-Fi at the gate and sends a landmark, not a question. 6. Nobody drives to the door until the bags are physically in hand.


Nearby is free on Google Play, and the person you are collecting can join your map from any browser without installing anything.

Common questions

Where should I wait when picking someone up at the airport?

Not at the kerb. Most airports now limit or charge for kerbside stopping and move waiting cars on within minutes. Use the short stay car park or the designated pickup area, tell your passenger the exact name and level, and wait there until they physically have their bags.

How do I meet someone at the airport if their phone has no signal?

Agree the meeting point before they board, so it works with no phone at all. Name a fixed, unmissable object in the arrivals hall, and add a time buffer. Most airports also have free Wi-Fi, so a message will often land once they are inside the terminal even without roaming.

How long after landing does someone actually appear?

Plan for 30 to 60 minutes after wheels down for an international arrival with checked bags, and 15 to 25 minutes for domestic hand luggage. Immigration queues are the biggest variable and the one nobody can see from outside.